Page updated:September 08, 2014

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Before contacting us about a problem you are experiencing either using or installing RR-Track, please take a moment to scan the FAQ page to see if your problem has a solution here.

RR-Track v4 Questions

  • Installation

    1. I am trying to install RR-Track v4 from the CD and I cannot find the setup application.

      First, double check that you are using the drive letter for your CDROM or DVDROM drive. We use D:\SETUP.EXE since many PC’s have their CDROM drive designated as the D drive but this is not etched in stone. 

      Alternatively, press the Start button, choose Run and then Browse... to bring up an iconic view of your PC, and then choose the CDROM drive icon.

    2. I have installed RR-Track but everytime I try to start it and enter the activation code, it tells me I have an invalid or incorrect serial number.

      Make sure you are entering the activation code exactly as written (remember close only counts for horseshoes, hand grenades, and atomic bombs). Users frequently mistake lower case alphameric ‘b’ and numeric ‘6’, or lower case alphameric ‘L’ and numeric one. 

      If this does not solve the problem, verify you have correctly entered the serial number, observing the case of the letters and numbers.

  • Printing
  • Upgrading
  • Updating Libraries
  • Windows Vista and 7
  • Miscellaneous

RR-Track v5 Questions

  • Installation

    1. I am trying to install RR-Track v5 from the CD and I cannot find the setup application.

      First, double check that you are using the drive letter for your CDROM or DVDROM drive. We use D:\SETUP.EXE since many PC’s have their CDROM drive designated as the D drive but this is not etched in stone. 

      Alternatively, press the Start button, choose Run and then Browse... to bring up an iconic view of your PC, and then choose the CDROM drive icon.

  • Updating RR-Track
  • Updating Libraries
  • Windows 8, 8.1
  • MacOS and LINUX

Lionel FasTrack
1. I can’t get track to join to the O72 and O60 turnouts. What am I doing wrong?

    Nothing. You must use the 1200X 1.375 inch fitter straight sections on the exit tracks of the O72 and O60 turnouts as well as the 22.5 cross. This is how Lionel has designed the FasTrack system; RR-Track is merely enforcing the joining rules so that you don’t design a layout you cannot build. RR-Track distinguishes between the 12073/74 straight sections and the 1200X straight section because the latter come with your turnout while the former are extra cost items.

RR-Track for Windows is produced byR&S Enterprises

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